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Last updated: 2026-10-17

Contact

Write to [email protected]. I read every message myself and usually answer within a few days.

To help me find the problem quickly, please include:

  • your device model and its system version;
  • the app version (shown in the menu, under “About”);
  • what you were doing, what you expected and what happened instead;
  • a screenshot, if you can.

Never send a password: I will never ask for one.

Premium on iPhone and iPad

  • Restore a purchase. On a new phone or after reinstalling, open the Premium screen and tap “Restore purchases”. Use the same Apple Account as for the purchase.
  • Cancel or change a subscription. Subscriptions are managed by Apple: open Settings, tap your name, then Subscriptions.
  • Refunds. Refunds are handled by Apple at reportaproblem.apple.com.

Your account and your data