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Privacy Policy

Last updated: 2026-10-18

Please read this Privacy Policy carefully. It applies to the Life Reminders app on iPhone and iPad (iOS) and on Android. By using the app, you acknowledge this Privacy Policy. If you do not agree with it, please do not use the app.

GENERAL

David Payne (“David Payne”, “we”, “us”) recognizes the importance of the privacy of its users (“users”, “you”) and wants to respect your wish to store and access personal information in a private and secure manner. This Privacy Policy describes how David Payne collects, stores and uses your Personal Data when you use the Life Reminders app and the related sync service.

Your reminders are stored on your device. They are sent to our servers only if you sign in to an account and use sync (see “Your Personal Data” below). Some choices, such as personalized advertising and crash reports, are separate, optional choices that the app asks you to make.

PERSONAL DATA YOU PROVIDE

  • Account. To sync your reminders between devices, you sign in with Google Sign-In (iOS and Android) or Sign in with Apple (iOS). Sign-in is handled by Firebase Authentication, a Google service, which verifies your identity with Google or Apple. We receive the email address and the name provided by that sign-in (with Sign in with Apple, a private relay email address and a name may be provided, depending on your choice). Our servers store your email address, your name, the date your account was created and technical identifiers needed to authenticate you. We do not receive or store your Google or Apple password.
  • Reminders and categories (sync). If you sign in and use sync, the reminders and categories you create, including the details you add to them (text, dates, repeat rules, category), are sent to and stored on our servers so that they can be synchronized between your devices, iPhone and Android included. Your account is the same on iPhone and Android. Where picture sync is available (Premium), pictures attached to your reminders are also uploaded to our server.
  • Feedback and support. If you contact us, we collect your name and email address and possibly other Personal Data (for example your IP address), as well as the content of your message and technical diagnostic data such as your phone model, so that we can reply and address the issue. We may keep records of our communication with you.
  • Photos (Android). On Android, if you add a picture to a reminder, you can take a photo with the camera or pick one from your gallery. The iOS app does not ask for access to your camera or photos.

DATA COLLECTED AUTOMATICALLY

Both apps

  • Push notification token. To send silent notifications that keep your devices in sync, Firebase Cloud Messaging (Google) generates a token for your device. If you sign in, this token is sent to our servers and linked to your account. On iOS, notifications also use Apple’s push notification service.
  • Remote configuration. The app downloads settings from Firebase Remote Config (Google), for example to switch features on or off. This exchange involves a Firebase installation identifier and basic device information such as the operating system version and the app version.
  • Log data and usage data. When you use the service, or in case of an error, we and our third-party providers may collect information such as the IP address of your device, the device model and name, the operating system version, the configuration of the app, the time and date of use and other diagnostic statistics.
  • Cookies. The apps do not use cookies explicitly. Third-party code and libraries used by the apps, such as the advertising software, may use similar technologies to collect information.

iOS

  • Crash reports. The iOS app uses Firebase Crashlytics (Google) to send crash reports, which contain the stack trace of the crash, the device model, the operating system version and the app version. They do not contain your reminders. Because the app also uses Firebase Remote Config, Crashlytics may also receive the version and the settings of the Remote Config configuration applied to your device. The app does not attach your name, your email address or any account identifier to crash reports. Crash reports are enabled by default and you can turn them off at any time in the app, under Preferences, Misc, “Send crash reports”. Crashlytics also uses an installation identifier generated by Firebase to group reports.
  • Usage statistics. The iOS app uses Firebase Analytics (Google) to measure how features are used. Firebase Analytics is switched off by default. It is turned on only if you have consented through the consent form shown in your region (or if consent is not required where you live), and it stops when you withdraw your consent. You can also turn it off at any time in the app, under Preferences, Misc, “Usage statistics”. The app does not use the advertising identifier for this purpose, Google Signals is switched off, and the content of your reminders and your email address are never collected. Firebase Analytics records events that are collected automatically (first open, sessions, app updates, in-app purchases) and a few usage events: creating a reminder and its repeat type, viewing the paywall, purchases, turning on sync, your snooze and pre-alert choices (preset or manual entry), actions taken from notifications, and customization of settings. Google also derives an approximate location from the IP address of your device.

Android

  • Crash reports. The Android app uses Firebase Crashlytics (Google) to send crash reports with technical information about the error and your device (for example the device model and operating system version). If you enter an email address in the app’s debug settings, that address is attached to crash reports so that we can contact you about the problem.
  • Usage statistics. The Android app uses Firebase Analytics (Google) to measure how features and ads are used (for example which screens or actions are used, and how ads load and display), and records whether sync is configured and whether you use a donation or premium version. Firebase Analytics is switched off by default. It is turned on only if you have consented through the consent form shown in your region (or if consent is not required where you live), and it stops when you withdraw your consent.
  • Performance monitoring. The Android app includes Firebase Performance Monitoring (Google), which measures technical performance such as startup time and network requests.

HOW WE USE YOUR DATA

David Payne uses the collected data to:

  • provide and maintain the service, including reminders, sync and notifications;
  • authenticate you and secure your account;
  • show advertising in the free version of the app (see “Advertising and tracking”);
  • measure feature usage (and ad usage on Android), where you have consented or where consent is not required (see “Data collected automatically”);
  • process and restore your purchases;
  • provide customer support;
  • detect, prevent and fix technical issues, including crashes;
  • improve the service;
  • notify you about changes to the service and, only where permitted and unless you opt out, send you news about our products.

GENERAL DATA PROTECTION REGULATION (GDPR)

We are the Data Controller of your information.

Our legal bases for processing your Personal Data are:

  • Performance of a contract (Article 6(1)(b)): to provide the account, the reminders sync, the notifications and the purchases you ask for.
  • Consent (Article 6(1)(a)): for personalized advertising, for usage statistics (Android and iOS), and for access to the advertising identifier on iOS (see “Advertising and tracking”). You can withdraw your consent at any time.
  • Legitimate interests (Article 6(1)(f)): to secure the service, prevent abuse, fix bugs and measure crashes through crash reports, check the validity of purchases, and answer your support requests.
  • Legal obligation (Article 6(1)(c)): where the law requires us to keep or disclose certain data.

If you are a resident of the European Economic Area (EEA), the United Kingdom or Switzerland, you have the following rights under applicable laws:

  1. The right to access: you may at any time request access to your personal data. Upon request, we will provide a copy of your personal data in a commonly used electronic form.
  2. The right to rectification: you are entitled to obtain rectification of inaccurate personal data and to have incomplete personal data completed.
  3. The right to erase: under certain circumstances (including processing on the basis of your consent), you may request us to delete your personal data. You can delete your account yourself in the app (see “How can I delete my account?”). Please note that this right is not unconditional.
  4. The right to object: to certain processing activities conducted by us in relation to your personal data, such as processing based on our legitimate interest. The right to object also applies to the processing of your personal data for direct marketing purposes.
  5. The right to data portability: you are entitled to receive your personal data (or have your personal data directly transmitted to another data controller) in a structured, commonly used and machine-readable format.
  6. The right to withdraw consent at any time, without affecting the lawfulness of the processing carried out before the withdrawal.
  7. The right to lodge a complaint with a data protection supervisory authority.

To exercise these rights, contact us at [email protected].

HOW LONG WE KEEP YOUR DATA

  • Account and synced data. We keep your account and the reminders and categories stored on our servers for as long as your account exists. When you ask us to delete your account in the iOS app, the account and its synced data (reminders, categories and device tokens) are permanently deleted from our live systems 30 days after your request, unless you cancel. When you ask by email, we process your request within 30 days at most (see “How can I delete my account?”).
  • Inactive accounts. If you do not sign in or sync for 6 months, we delete your account and its data from our servers. We notify you by email before doing so. This does not apply while you have an active subscription or purchase linked to the account.
  • Backups. Data you delete, including data removed when your account is deleted, may remain in our backups for up to 4 weeks, if backups exist at that time. It is then permanently removed.
  • Purchase data. We keep the purchase records described under “Payments and purchases” for as long as your account exists. After your account is deleted, we keep only the records we must keep to meet legal obligations, such as accounting records, for as long as the law requires.
  • Support correspondence. We keep your support emails for 2 years after our last exchange, then delete them.
  • Third parties. Data held by Google, Apple and our advertising partners is governed by their own retention policies.

We may keep some data longer where necessary to comply with our legal obligations, resolve disputes and enforce our policies.

PERMISSIONS

iOS

The iOS app asks for these permissions or choices:

  • Notifications: to show your reminders. The app uses time-sensitive notifications so that reminders are delivered on time, and background refresh and silent push notifications to keep your reminders in sync and your notifications up to date.
  • Tracking (App Tracking Transparency): to ask whether you allow the app to use your advertising identifier for personalized ads (see “Advertising and tracking”). Only shown if ads are displayed.
  • Contacts: the app does not ask for access to your address book. When you add a phone number to a reminder, it opens the system contact picker, and the app only receives the contact you select.
  • Sign in with Apple / Google: you choose whether to sign in, and which account to use.

The iOS app does not ask for access to your location, camera, photos, microphone or calendar, and does not read your files.

Android

The Android app asks for these permissions:

  • Location (fine, coarse and background): to create location-based reminders.
  • Contacts: to get contact information for reminders.
  • Phone calls: to place a call from a reminder.
  • Camera: to add a picture to a reminder (optional).
  • Audio and files (media and external storage, depending on your Android version): to choose your own notification sounds and to create or restore backups.
  • Notifications, exact alarms, full-screen notifications, background and boot startup, ignoring battery optimizations: to deliver your reminders on time and keep them working after a restart.
  • Internet and network state: to sync data, send email reminders and load ads.
  • Accounts: used for the sync feature.
  • Google Play billing: to make purchases.

You can refuse or withdraw any of these permissions in your device settings. The related feature then stops working, but the rest of the app keeps working.

ADVERTISING AND TRACKING

The free version of Life Reminders shows ads through Google AdMob. Ads are not shown once you have bought the corresponding Premium or donation option. Advertising partners may collect and use data about your device and your use of apps, such as the advertising identifier, IP address and approximate location, to serve and measure ads.

Both apps

  • Consent form (EEA, United Kingdom, Switzerland and some other regions). Where the law requires it, the app shows a consent form (Google User Messaging Platform) before ads are requested. If you do not consent, ads are not personalized.
  • Ad settings. You can also manage personalized ads in Google Ads Settings and in your device’s advertising settings.

iOS

  • The iOS app uses Google AdMob only, with no other advertising network.
  • After the consent form where one applies, the app asks for your permission through Apple’s App Tracking Transparency prompt before using the advertising identifier. If you decline, you still see ads, but they are not personalized with your advertising identifier. You can change your choice at any time in Settings, Privacy and Security, Tracking.
  • You can reopen the consent choices at any time with “Privacy choices” in the app’s Settings, when that entry is shown.

Android

  • The Android app serves ads through Google AdMob mediation, which can include the advertising networks Meta Audience Network and AppLovin, in addition to Google. Each network may collect advertising identifiers and device information, under its own privacy policy: Meta (see also Meta Ad Preferences) and AppLovin.
  • If you do not consent, the app requests non-personalized ads.

Google AdMob is provided by Google LLC. See the Google Privacy Policy.

PAYMENTS AND PURCHASES

We may offer paid products within the app: on iOS, a Premium subscription (monthly or yearly) and a one-time lifetime purchase; on Android, a donation or Premium option, depending on your version of the app. Purchases are made through Apple or Google. We do not store or collect your payment card details; they are handled directly by the store, whose use of your personal information is governed by its own privacy policy.

To check that a purchase is valid and to provide features reserved for Premium users such as picture sync, our servers receive and keep purchase data from Google Play (Android) and from Apple (iOS): the transaction identifier, the product, the purchase and expiry dates and the platform. This data is linked to your account.

Purchases on Android (Google Play) and on iOS (Apple) are independent: Premium bought on one platform does not unlock the other.

The payment processors we work with are:

YOUR PERSONAL DATA AND OUR SERVICE PROVIDERS

Life Reminders uses Firebase (Google) for authentication, push notifications, crash reports, remote configuration, usage statistics and, on Android, performance monitoring. The sync service is operated by us: your reminders and categories are stored on our own infrastructure, not on a Firebase database. Our infrastructure is hosted by Hostinger and located in the United States. We do not sell your Personal Data and do not share it with third parties except as described in this Privacy Policy.

We may employ third-party companies and individuals to facilitate the service, to provide it on our behalf, to perform service-related tasks or to help us analyze how it is used. They have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Third-party service providers we use include:

Transfers outside the EEA. Our infrastructure is hosted by Hostinger International Ltd., a company established in the European Union, in data centers located in the United States. If you use the app from the European Economic Area, the United Kingdom or Switzerland, your data is therefore stored in the United States. Our data processing agreement with Hostinger incorporates the European Union Standard Contractual Clauses and the United Kingdom International Data Transfer Addendum for transfers outside the European Economic Area and the United Kingdom. Google, Apple and some of our other providers may also process data outside the European Economic Area; those transfers rely on the safeguards described in their own policies.

HOW CAN I DELETE MY ACCOUNT?

In the app (iOS). Open the account screen in the app (from the menu, Preferences, then the first row) and choose “Request deletion of my account”, then confirm. Because your account is the same on iPhone and Android, the deletion applies to every device signed in to this account, Android included.

  • Immediately: your account is blocked and sync stops on all your devices. If you signed in with Apple, the Sign in with Apple authorization is revoked.
  • 30 days after your request: your account, its synced data (reminders, categories and device tokens) and your Firebase authentication account are permanently deleted from our live systems. Any purchase records we must keep to meet legal obligations, and any remaining backup copies, follow the retention periods described under “How long we keep your data”. This cannot be undone.
  • Cancelling: during these 30 days you can cancel the deletion by signing in again in the iOS app, or by writing to us at [email protected].
  • Your devices: the reminders already stored on each of your devices stay on that device, without sync, until you uninstall the app. We do not erase them from your devices.

If you only want to stop syncing and keep your reminders on your device, sign out instead.

By email. You can also ask us to delete your account by emailing [email protected] from the email address linked to the account, as described on the account deletion page. We process requests sent by email within 30 days at most. This is the way to delete an account if you use the Android app.

Reminders stored only on your device are not sent to us; they are removed when you delete the app. Data held in backups is removed as described under “How long we keep your data”.

SECURITY

We value your trust in providing us your Personal Information, so we use commercially acceptable means of protecting it, including encrypted connections (HTTPS) to our servers. But remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee its absolute security.

CHILDREN’S PRIVACY

This service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.

UPDATES OR CHANGES TO OUR PRIVACY POLICY

Occasionally, we may change or update this Privacy Policy. If David Payne would use your Personal Data in a manner materially different from that stated at the time of collection, we will provide a notice on our website and in the Life Reminders app indicating that the Privacy Policy has been changed or updated. The date of the last update is shown at the top of this page.

CONTROLLER

David Payne

Questions? Email [email protected].